Complaint Cell
City Center (28th floor), 90/1, Motijheel C/A, Dhaka -1000.
Mobile: 01713139316
E-mail : complaint.cell@sibl-bd.com
| 01. | Deputy Managing Director, SIBL (Corresponding DMD of BCD) |
Head of Central Customer Services & Complaint Management Cell Phone: 09612 001 122 Ext. 50021 |
| 02. | Divisional Head of FAD & CFO, SIBL. | Member Phone: 09612 001122 Ext.50220 |
| 03. | Divisional Head of IAD, SIBL. Member | Phone: 09612001122 Ext.50440 |
| 04. | Divisional Head of IC & CD, SIBL. | Phone: 09612 001122 Ext.50310 |
| 05. | Divisional Head of ID, SIBL. | Member Phone: 09612 001122 Ext.50200 |
| 06. | Divisional Head of BCD, SIBL. | Member Secretary Phone: 09612 001122 Ext.50560 |
| 07. | Head of Card, SIBL. | Member Phone: 09612 001122 Ext.50640 |
| 01 |
Mr. Md. Shakhwat Hossain, VP, BCD |
Unit Head of Central Customer Services & Complaint Management Unit Phone: 09612 001122 Ext. 50567, |
| 02. |
Mr. Muhammad Sahazada Parvez, AVP, BCD |
Deputy Head Phone: 09612 001122 Ext. 50566, |
| 03. |
Ms. Khandaker Fahmida Ferdous, AVP, BCD |
Member Phone: 09612 001122 Ext. 50582, |
| 04. | Mr. Md. Monirul Islam Roman, SPO, BCD |
Member Phone: 09612 001122 Ext. 50565, |
Security Awareness
In the age of self-service banking model, a customer also has to be equipped to do safe banking through self help. It is often said that the best defense against frauds is awareness of customer. With fraudsters constantly creating more diverse and complex fraudulent ruses using advanced technology and social engineering techniques to access their victims’ accounts, accelerating awareness among consumers becomes imperative
- Customer Security Note: English | Bangla
- Internet Banking
- Payment Card
- Bank Note Security Features [PDF File]
- Bank Note Security Features [Video]
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