SIBL NOW is an internet banking service based on mobile application to provide the most innovative IT-based services to the clients. This electronic service of Social Islami Bank Limited gives you the opportunity to transfer money, pay utility bills, recharge mobile balance, pay credit card bill etc. A customer/subscriber can execute transaction from anywhere, anytime through internet facility enabled mobile handset.

Key Features of SIBL NOW

• e-Account
•  Fund transfer – Intra-bank & Interbank.
• Cash Withdrwal through QR Code
• Utility Bill Payment – DPDC, WASA, DESA, DESCO, TITAS etc.
• Credit Card Bill Payment,
• Mobile Top-up.
• Account Summary – Mini Statement, Balance Inquiry & Outstanding, Transaction History.
• Standing Instruction for Own Account.
• Cheque Requisition, Cancellation & Status Tracking
• Investment Account Outstanding, EMI Calculator.
• MTDR and SSP Accounts Opening.
• SIBL Products List.
• Branch & ATM Locator.
• SMS Notification.
• PIN Change.

Is SIBL NOW Secured?

Our app is managed by the most modern secured technology system which is tagged with your device via IMEI number and you can register up to 3 devices for one SIBL account. Besides, we use 2-step verification method for fund transfer. To ensure the security of any online payment system customer level awareness is very important. In this case, confidentiality of password/PIN/security code must be ensured, an easily guessable password should be avoided and passwords should be changed at regular interval. Security of related email ID, device, and SIM card must be ensured. The device should not be shared. Using updated antivirus, avoiding unauthorized apps, avoiding the use of unsecured network are important. Users should not perform the transaction using open WIFI network and the router should be password protected.

Which devices support SIBL NOW?

SIBL NOW is available on Android Operating System (Version 4.2 or above) and Apple iOS (Version 8.0 and above). Any user having Smartphone or Tab with Android Operating System (Version 4.2 or above) or with Apple iOS Device (Version 8.0 and above) will be able to run this App on his/her device.

Do I need to register for SIBL NOW?

Yes. Please visit one of the SIBL Branches near to you and fill up the SIBL NOW Enrollment Form. You will be given a unique User ID & Password. Download SIBL NOW App from the app store in your phone. Install it and activate it by the User ID & Password provided from the Branch. Upon activating it for the first time you will be asked to change the password and it is mandatory to change the initial password given to you by the Branch to ensure the highest level of security. By signing the Enrollment Form you agree to the Terms & Conditions of SIBL NOW App.

To get the Enrollment Form please click the below link:

Download Enrollment Form

Getting Started With SIBL NOW

Install SIBL NOW App from App Store in your device and get started.
Pressing the SIBL NOW App icon will take you to the Home Page and there you will find 9 Menu Icons to make your task easier.

Sign In

Input your User ID and password to sign in the application.

Sign Up

Sign up is a registration process. Fill up the necessary field with proper information and submit the copy of information to the nearest branch to activate your account.

Products

You can check detailed information of SIBL products such as Deposits, Investments & Cards etc. You can also check detailed information of business products here.

Locate SIBL

Branches and ATMs nearby can easily be located through this App. It will not only show you the list-wise information of branches and ATMs but also show your location and the location & distance of the Branch or ATM close to you.

EMI Calculator

Calculate Equated Monthly Installment (EMI) for Home Loan / Housing Loan, Car Loan & Personal Loan etc.

Merchants

SIBL Card Holders can get detailed information from here regarding the benefits they can avail from different Merchants.  If you are a Card Holder of SIBL, you will get the benefits related information in the following categories from here:

Electronics & Appliances:

 

News & Events

You will be notified and informed about any kinds of notices as well as News & Events of SIBL.

Contact SIBL

For any kinds of information related to SIBL Branches & Offices, complaint or feedback you can contact SIBL through this feature.

To get the user manual please click the below link

SIBL NOW User Manual

To get the Terms & Conditions and Privacy Policy of SIBL NOW App please click the below link

Terms & Conditions and Privacy Policy of SIBL NOW App

Q1: Is any of my personal information stored in the Mobile application system?

A: Yes, the Internet Banking product stores your User ID, password and user preferences.

Q2: How much updated is my banking information?

A: Your account information is updated with every real time transaction.

Q3: What kind of accounts will I be able to access through SIBL NOW Mobile App?

A: You can access your savings, and investment accounts from the SIBL NOW App. Our SIBL NOW Mobile application is intended to provide you as much easy access, airtight security, and versatility as possible.

Q4: Can I schedule future transfers?

A: Yes, you can schedule only your own account for fund transfers by giving standing instruction.

Q5: When can I use SIBL NOW Mobile application services?

A: You have access to your account information 24 hours a day, 7 days a week!

Q6: How long can I be inactive before being logged out of the SIBL NOW application services?

A: The inactivity time is 20 minutes.

Q7: Can I create my own password that is easy for me to remember?

A: Yes. Once your Internet Banking application has been approved, we will activate your access. Then you may log in using the password you created when you register. The initial log in process will require you to change your password to a value that only you will know.

Q8: What happens if I forget or lose my password?

A: Contact at your nearest SIBL branch. An email will be sent to your issue-associated email address. Click to set a new password, and you will be redirected to a page where you can enter a new password.

Q9: I use a One Time Password (OTP) token for existing Internet Banking Service. Do I need to use it for SIBL NOW too?

Yes. Like the way you transfer fund in SIBL’s Internet Banking portal by inputting OTP, here in SIBL NOW for transferring fund you will also have to use the OTP.

Q10: Where can I get help?

Please call 16491 from any mobile phone within Bangladesh for any help regarding SIBL NOW. You can also click on the “Help” icon in this App for any information regarding the App.

Q11: How much does SIBL NOW cost?

SIBL NOW registration is free of charge. However, Internet data charges may be applicable from your connectivity service provider. Charges and fees are applicable as mentioned in SIBL Schedule of Fees & Charges.

Q12: Internet Security Tips

The Internet banking service has several effective security techniques that we encourage you to implement when you use the Internet Banking service:

• Never reveal your password to anyone or leave your password anywhere that someone else can obtain and use it.
• Change your password on a regular basis.
• Use the Exit button to end each Internet banking session. Do not use the Back button to exit the site.