Alert Notice for Online Foreign Exchange Trading /Dealing
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Credit Card
1.Card Activation:
Sign the acknowledgment slip in the signature panel and send it to card department for activation.
2.PIN :
ATM & POS PIN will be used for both ATM & POS transaction only.
iPIN will be used for internet transaction only.
You can change your PIN from SIBL or Q-Cash ATM.
3.Fees & charges and transaction limit :
Please see the attached schedule of charges. Click here
4.For internet transaction :
Request card department to allow internet transaction mentioning amount, date & time.
Request to deactivate internet purchase option after your purpose served.
If foreign currency transaction, passport endorsement is mandatory.
5.Maximum limit of POS per transaction :
Maximum limit of POS per transaction for Gold and Platinum cardholders USD2500 or Equivalent BDT
Maximum limit of POS per transaction for Classic cardholders USD-1250 or Equivalent BDT
Maximum limit of ATM per transaction BDT 10,000 or equivalent USD
6.Payment of card dues :
Please use 16 digit card number for card payment.
Please use separate deposit slip for BDT & USD payment.
Auto debit instruction will be executed on payment due date.
7.Lost or Stolen report :
In case the card has been stolen or lost, please immediately inform us
Call: 01929988880-3
Email:cards@sibl-bd.com.
8.For visit abroad (foreign transaction) :
Endorse your passport before travelling abroad.
Request card department to allow foreign transaction mentioning amount & date.
Immediately inform us after your return to Bangladesh.
9.Usages on ATM :
Carefully follow the instructions on the ATM display.
Entering three times wrong PIN may capture your card.
If your card is captured by ATM, please inform us to block the card.
10.Update / change contact :
For any change or update contact, please send us application to the following ways:
Signed application
Email from your email address, enrolled with bank
11.Fund Transfer :
Please send your application within cutover time. After application of cutover time will be processed in next working day.
Fund transfer to SIBL Account: cutover time is 3PM.
Fund transfer to other bank account through BEFTN: cutover time is 1PM and fund will be transferred to respective account within 02 (two) working days.
12.Renewed Card :
Check the expiry date of your card. If you do not receive the renewed card after expiry, please inform us immediately.
Debit Card
1.Card Activation:
Request to branch to active the card.
2.PIN change :
Please change your default PIN before transaction, otherwise you will not be able to use the card. PIN code can be changed from SIBL or Q-Cash ATM.
3.Foreign Currency Transaction :
Foreign currency transaction would not allowed for debit card.
4.PIN:
ATM & POS PIN will be used for both ATM & POS transaction only.
iPIN will be used for internet transaction only.
You can change your PIN from SIBL or Q-Cash ATM
5.Fees & charges:
Fees & charges for NPSB & Q-Cash network will be applicable.
6.For internet transaction:
Request card department to allow internet transaction mentioning amount, date & time.
Request card department to deactivate internet purchase option after your purpose served.
7.Lost or Stolen report:
In case the card has been stolen or lost, please immediately inform us
Call: 01929988880-3
8.Usages on ATM:
Carefully follow the instructions on the ATM display.
Entering three times wrong PIN may capture your card.
If your card is captured by ATM, please inform us to block the card.
9.Renewed Card:
Check the expiry date of your card. If you do not receive the renewed card after expiry, please contract to your account opening branch.
Please do not share / handover your Card & PIN to anyone.
Our 24X7 service center number: Call: 01929988880-3 or mail to cards@sibl-bd.com
Emergency contact from aboard using viber, imo or whatsapp: 01929988884
Investment Products
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Musharaka
Special Investment
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Visa Islamic Credit Card (Dual)
Visa Islamic Credit Card (Local)
SIBL Zameel Debit Card
E-banking
Internet Banking
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